Key Club Experience
The Key Club Experience is a curated try-on program so you can wear our frames in the comfort of your home prior to purchasing. Simply select 6 frames that you'd like to try on for free and after you've experienced our undeniable comfort and quality, you can decide which ones you'd like to keep. You have up to 7 days to make your decision and then return the rest with our prepaid return label. Looking for styling advice and fit recommendations? Our Eyewear Concierge is at your fingertips to talk you through the process. Click here to request a personal styling appointment or call us at +1.949.645.8783.
TERMS OF SERVICE
Leisure Society, LLC (“Leisure Society,” “we,” “us,” “our”) provides its services (described below) to you through its website located at www.leisure-society.com (the “Site”) and through its related services (collectively, such services, including any new features and applications, and the Site, the “Service(s)”), subject to the following Terms of Service (as amended from time to time, the “Terms of Service”). We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at any time. If we do this, we will post the change(s) on this page and will indicate at the top of this page the date these terms were last revised. We will also notify you, either through the Services user interface, in an email notification or through other reasonable means. Any such changes will become effective no earlier than fourteen (14) days after they are posted, except that changes addressing new functions of the Services or changes made for legal reasons will be effective immediately. Your continued use of the Service after the date any such changes become effective constitutes your acceptance of the new Terms of Service.
Services & Program Description: This Customer Key Club Experience Agreement (this “Agreement”) is a legal agreement between you, the customer, (“you” or “your”) and Leisure Society, LLC (“Leisure Society,” “we,” or “us”), establishing the terms and conditions under which you have chosen to participate in this Service designed to provide six (6) frames (“items”) to try at home in a set called the “Key Club Experience.” With each Key Club Experience, you have seven (7) days after it is delivered to review the selection of items and try them on (“try-on period”). Each Key Club Experience that we ship to you will include a $900 hold on your credit card form of payment that will be credited toward any purchase within that Key Club Experience. We charge you for all items not returned in accordance with the Return Policy, below, at the end of the try-on period, although we may bill you earlier in certain circumstances, i.e. if you return your Key Club Experience before the try-on period is over, if you request us to, if we have reason to believe the order is fraudulent, if there has been a pattern of credit issues, or if we notify you that we will do so. To protect you and Leisure Society from fraud, Leisure Society may contact you from time to time to verify your identity prior to sending you a Key Club Experience. Upon confirmation of your identity, Leisure Society will send you your Key Club Experience. Leisure Society reserves the rights to refuse any and all current or future use of the Site or the Service, and not to do business with you or anyone else, each as Leisure Society deems appropriate in its sole discretion for any reason.
Return Policy & Shipping: You may return any item from a particular Key Club Experience you receive through the Service (in accordance with the instructions below and those provided with such Key Club Experience) within seven (7) days after it is delivered. For free returns, any items must be returned using the pre-paid return label and box provided by Leisure Society, and items must be unworn (other than “tried-on”), in their original condition and include all original tags and packaging. Shipping is not available to all locations. The customer will not be charged any fees for shipping or return shipping, except in special circumstances (where we will give you advance notice). All items you receive through the Service will be shipped by a third-party carrier.
Modifications to Service: Leisure Society reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. You agree that Leisure Society will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service.
Date of Last Revision: May 14, 2020